Deutsche Telekom
Mining

Starlink for Mining: critical connectivity in remote operations

Quarry, processing plant, workshops, and lodging connected in regions without terrestrial infrastructure. Link with network priority, monitoring, and contractually guaranteed repair time.

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99,9%
Guaranteed availability
24×7
Dedicated support
CNPJ
Single invoice with tax receipt
25–60ms
Typical latency

What usually hinders connectivity in mineração

Operation in regions without infrastructure

Mines are located where there's no fiber or reliable cellular coverage, and extending terrestrial networks there is expensive and time-consuming.

Production downtime due to link failure

When dispatch, weighing, and fleet control go down, trucks sit idle and you lose production by the hour.

Security and emergency

Communication with brigades, telemedicine, and emergency calls cannot depend on a single transmission medium.

Worker housing with no connection

Retaining staff on remote shifts requires providing decent internet in accommodation - today that's a hiring factor.

How Telekom solves it

Independent of the terrestrial network

As it doesn't rely on cables, satellite is unaffected by fiber cuts, landslides, or road construction.

Contracted availability and priority

99.9% availability, full priority within the data allowance and a repair time formalized in the contract.

Multi-antenna redundancy

Critical points can receive redundant terminals with automatic failover, isolating single equipment failures.

Integration with industrial network

Bypass mode delivers IP directly to the industrial firewall, maintaining OT segmentation, VPN, and security policies.

Typical industry applications

Mine fleet dispatch and controlTelemetry of industrial equipment and sensorsScale and truck weighingPit and plant video monitoringEmergency and brigade communicationTelemedicine and outpatient supportAccommodation and living area Wi-FiLink backup for unit office
Starting point

What we usually recommend in mineração

Antenna

Flat High Performance at mission-critical points and harsh environments; Standard Kit for offices, workshops and accommodations.

Plan

Data plans from 1 TB to 3 TB per critical point, with redundant terminals for essential systems.

In critical mission operations, diagnosis evaluates redundancy before optimizing data cap costs.

Frequently Asked Questions

Questions from those operating in mineração

Does Starlink hold up in dust and vibration?

Flat High Performance is the recommended model for harsh environments: reinforced structure, extended temperature range, and greater weather resistance, making it the standard choice in mining.

Is it possible to have link redundancy at the mine?

Yes. It's common to install two terminals at critical points with automatic failover in the firewall, or combine satellite with the existing terrestrial link as a secondary route.

Works as primary link in critical operation?

Yes. With an enterprise plan, network priority, and SLA managed by Deutsche Telekom, the link is approved as a primary link in various remote operations.

What about OT network security?

The terminal operates in bypass mode, delivering IP directly to your industrial firewall. Segmentation between IT and OT, VPN, and security policies remain under your team's control.

Can I connect the accommodation without impacting operations?

Yes. The recommended use is to separate terminals and data plans: one circuit for critical operations and another for living areas, avoiding bandwidth contention.

Is technical assistance available at the remote location?

Yes. Telekom's enterprise contract includes monitoring, 24-hour support, and a defined repair time, with equipment replacement logistics.

Other sectors we serve

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